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FABULOUS experience
August 22, 2014,
My husband and I stayed here for our wedding night, and we had the most AMAZING experience thanks to Lorisa at the front desk! Her smile, friendliness, amazing accommodations, and phenomenal customer service put the Heathman over the TOP for the hotels that we have stayed in. Lorisa was not only able to make our room check in and easy (since we arrived around midnight and she made note of that), but she had the most amazing surprise in our room for us! Lorisa also made reservations for us to take the shuttle to the airport that next morning, and that went flawlessly as well. She was there to check us out, and Lee and I couldn't be more grateful for her service, and for this hotel. We can't wait to stay here again, and be able to experience her amazing customer service again!!!
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Heathman has heart
August 19, 2014,
the heathman hotel was a haven in the midst of all of our Portland stay. the location and staff was superb. Our room was spacious and clean and even had 2 bathrooms! there is an elegant and comfortable lobby bar and great restaurant with gluten free options! Best of all, our personal concierge Scott was terrific and provided excellent restaurant suggestions as well as perfect activity guidelines and recommendations. what a treasure! Thank you Scott!
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Service IS Still an Art!
June 20, 2014,
Things couldn't have gone smoother, or more elegant! I adore the Heathman Portland and can't wait to get back and enjoy another memorable experience. Service was outstanding, the restaurant was a treat and I slept better than I have in ages. This will surely be my home away from home in Portland!
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Thank you!
December 30, 2013,
I wanted to take a moment to send you a note of appreciation for your generous donation to the American Red Cross for the organization's Surviving in Style event in April of this year. As you may know a certificate for a Symphony Suite room, valet parking and breakfast credit, was offered to donors who made a certain level donation at the event. We shopped, ate, walked, took in holiday sights and checked in to the beautiful and gracious environment at the hotel. The accommodations were luxurious, and made us feel very special. The service, from check in to a post-theater drink in the lobby bar, was first-rate. It truly was a wonderfully memorable celebration. Thank you for your generosity, and for setting extraordinarily high standards in service and style.
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Manager at The Heathman Hotel, responded to this review
January 2, 2014
Paula,
 
 Thank you so much for taking the time to review your experience at the Heathman Portland. We hope to welcome you back in the new year! 
Perfect afternoon respite
October 28, 2013,
Greetings, I was recently an all too brief guest at the Heathman Hotel bar. I had about 45 minutes between my hectic Portland obligation and my travel plan. I walked into the Heathman bar, found the ideal single booth and was immediately assisted by Etienne. She was conversational, attentive, and overall a pleasure to engage with. I look forward to my next visit in December with anticipation. Oh, yes, and the salad and wine were delicious! Parfait, Etienne!!
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