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Thank you!
December 30, 2013,
I wanted to take a moment to send you a note of appreciation for your generous donation to the American Red Cross for the organization's Surviving in Style event in April of this year. As you may know a certificate for a Symphony Suite room, valet parking and breakfast credit, was offered to donors who made a certain level donation at the event. We shopped, ate, walked, took in holiday sights and checked in to the beautiful and gracious environment at the hotel. The accommodations were luxurious, and made us feel very special. The service, from check in to a post-theater drink in the lobby bar, was first-rate. It truly was a wonderfully memorable celebration. Thank you for your generosity, and for setting extraordinarily high standards in service and style.
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Manager at The Heathman Hotel, responded to this review
January 2, 2014
Paula,
 
 Thank you so much for taking the time to review your experience at the Heathman Portland. We hope to welcome you back in the new year! 
Perfect afternoon respite
October 28, 2013,
Greetings, I was recently an all too brief guest at the Heathman Hotel bar. I had about 45 minutes between my hectic Portland obligation and my travel plan. I walked into the Heathman bar, found the ideal single booth and was immediately assisted by Etienne. She was conversational, attentive, and overall a pleasure to engage with. I look forward to my next visit in December with anticipation. Oh, yes, and the salad and wine were delicious! Parfait, Etienne!!
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September 29, 2013,
Error made with reservation in your system, but Michael was very helpful and made us feel very welcome.
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Bed too soft for
September 26, 2013,
The bed was too soft-not firm. Every pillow was polyester. We had to call down for a feather pillow. Awful Pillows! The staff was as helpful, friendly as they could be.
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September 26, 2013,
Your staff was one of the most helpful and friendly that I have sseen in a long time.
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